Terms of Service
Last updated: July 23, 2026
1. Introduction
Welcome to NiteRite. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Service Description
NiteRite provides late-night residential and commercial cleaning services, Airbnb turnover cleaning, and Airbnb management coordination in Northern Michigan. Our cleaning services operate between 11 PM and 9 AM. We do not hold a real estate license and do not perform property management; all managed services are strictly limited to Airbnb cleaning coordination.
3. Service Area
We serve locations within 50 miles of Gaylord, Michigan. Addresses beyond this radius cannot be booked. Distance-based pricing is calculated automatically at the time of booking.
4. Booking and Payment
Bookings are made through our online platform. By booking, you agree to provide accurate and complete information — including your name, contact details, service address, and entry instructions. Payment is accepted by credit or debit card (processed securely via Stripe) or by cash left on-site before the cleaning begins. You must specify exactly where cash payment will be left at the time of booking. We reserve the right to deny any booking at our sole discretion; if denied, any card payment will be refunded immediately.
5. Cancellation Policy
Cancellations made more than 4 hours before the scheduled cleaning slot are free. Cancellations within 4 hours of the scheduled slot incur a $50 cancellation fee. To cancel, use your dashboard or contact us directly.
6. User Responsibilities
You are responsible for providing accurate entry instructions, ensuring safe access to the property, and securing any pets or valuables prior to our arrival. NiteRite is not responsible for damage resulting from inaccurate access information or unsecured items.
7. Limitation of Liability
NiteRite provides cleaning services with reasonable care and skill. To the fullest extent permitted by law, NiteRite shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claim is limited to the amount paid for the specific service giving rise to the claim.
8. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.
9. Contact
For questions about these Terms, contact us at hello@niterite.com or call (989) 555-0121.